Finding Suggested Videos From Email

Table Tennis Website

Last updated 4 years ago

Duke Grondin

Duke Grondin Asked 4 years ago

Why is it I can never locate the video you suggest In your emails?

Jeff Plumb

Jeff Plumb Answered 4 years ago

Hi Duke,

Let me know if this is the situation. You click on the email and it asks you to login and when you do you are taken to the home page? If that is the case then there are a couple of options. If you are on a home computer you can login and click the "remember me" checkbox so that you stay logged in. Then the next time you click on the email you should be taken straight to the video. The other option is once you have logged in, go back to the email and click the link again and since you are now logged in it should display the video.

I'm sorry about this process. I'll try and get the system fixed so that when you login it redirects you back to the page you came from and then this would solve the problem permanently.

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Rohan Keogh

Rohan Keogh Posted 4 years ago

I use the first option on my home PC and the second one on my mobile ... no biggie, it works :)

Jeff Plumb

Jeff Plumb from PingSkills Posted 4 years ago

Hi Duke,

We've made a few changes to the login process when you reach a video that requires you to be logged in. This means you should now be taken back to that video once you login. Let me know if this is working in a better fashion for you now.

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