The PingSkills Privacy Policy

At PingSkills, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the PingSkills site and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us.

Information Collection and Use

PingSkills explicitly asks when we need information that personally identifies you ("Personal Information"). Your personal information is used to create your personal access to our email newsletter, and to contact you in the course of using our Ask the Coach Table Tennis forum. No financial information is collected by PingSkills as we use Stripe for processing any payments. Demographic and profile data collected by PingSkills may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. PingSkills also compiles demographic information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will PingSkills make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. PingSkills adheres strictly to permission-based email policy. Except as mentioned above, PingSkills will not send you unsolicited email information, commercial offers or advertisements. PingSkills will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside firms nor will PingSkills use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Communications from the Site

Special Offers and Updates

We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Customer Service

We communicate with customers to provide information when they have ordered from our online store in regards to answering questions when someone has contacted us.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. PingSkills does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Policy Modifications

We may change this Privacy Policy from time to time. If/when PingSkills makes changes to this privacy statement, we will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Contacting PingSkills about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us.